THE WESTIN KANSAS CITY AT CROWN CENTER, Kansas City – Your ideal downtown stay
Hotel Overview
The Westin Kansas City At Crown Center - Wellness-focused hotel near Union Station
Located in downtown Kansas City, The Westin Kansas City at Crown Center is connected to the Crown Center Exhibit Hall and surrounded by Hallmark's Crown Center, offering 85 acres of shops, restaurants, and attractions. Guests have easy access to Union Station, Sprint Center, The Kansas City Convention Center, and the Power & Light District. The hotel features a heated outdoor swimming pool, whirlpool, sauna, steam room, and tennis courts. Dining options include One East Urban Bar + Kitchen, serving American and Italian cuisine, craft beers, and cocktails. The property offers 53,000 square feet of event space, a WestinWORKOUT® Fitness Studio, and complimentary wireless internet access.
Additional perks of the hotel
- Club-level rooms with lounge amenities and complimentary breakfast - Mobile key for direct room access - WestinWORKOUT® Gear Lending Kits with Hyperice and Bala equipment - On-site tennis courts and a track - Complimentary wireless internet access - Concierge services and gift shops/newsstands - Pet-friendly accommodations with a $25 daily cleaning fee
Rooms
The Westin Kansas City at Crown Center offers 724 rooms with Heavenly® Beds, floor-to-ceiling windows, large work desks, and laptop-friendly workspaces. Executive floor rooms provide access to the Executive lounge, which includes weekday breakfast and complimentary business services. All rooms feature 24-hour room service, premium bedding, air conditioning, and flat-screen TVs with streaming services. Some rooms include a seating area and sofa.
Other conveniences
- Private bathrooms with bathtubs, showers, and hairdryers - Tea and coffee makers in rooms - Ironing facilities and heating - Video-game consoles available for a surcharge - Adjustable height hand-held shower wands in accessible rooms - Roll-in showers and lowered electrical outlets in mobility-accessible rooms
Choose Your Room
Room Rates & Availability Tracker
Transportation Tips
Transportation Options
Amenities
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Allergy-free rooms
- Elevator
- Currency exchange
- Vending machines
- Smoke detectors
- Electric vehicle charging station
Sports & Fitness
- Fitness center
- Tennis court
Services
- Paid shuttle service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Stores/Commercial services
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Sun terrace
- Jacuzzi
Room features
- Paid Wi-Fi in rooms
- Air conditioning
- Heating
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
- Rollaway beds
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Hotel Location
Guest Reviews & Ratings
The hotel is perfectly situated with a stunning view of the WW1 monument. The check-in process could use improvement, especially regarding room availability during peak times.
The hotel had some wear and a shower issue but overall was pretty clean and quiet, with a convenient location within walking distance to everything. The view from the room was inviting, especially during Christmas time, though the dining experience was not very good and pricey for the value. The staff was mostly pleasant but strict with late check-out, while the location was great for shopping and food options.
The hotel had large and comfortable rooms with a musty smell, although they were clean but showed signs of wear. The view of Kansas City from the large window should have been nice, but it was obscured by a very dirty window. The service was very helpful and friendly when asking for suggestions but appeared busy upon arrival. The location was perfect for our agenda, offering easy access to Union Station, The Link, Crown Center, and connected to the Plaza for shopping and dining. The dining options were limited and overpriced, with basic offerings. Despite its flaws, the hotel offered a well-maintained pool area.
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